Secure Seniors Plus
With seniors becoming a larger portion of online users unscrupulous hackers are targeting them with scams, spam, hacks, viruses, and phishing.
ICTechnology has combined TWO of its enterprise-level software packages, usually reserved for large corporations and governments, in an easy-to-use system that not only provides seniors with the remote assistance they need, but also protects them from malware, and computer viruses.
ICTechnology Experts continually monitor your computer for issues, are available for support when you need it, and remotely ensure your computer is free from viruses and malware.
With a twelve (12) month contract seniors receive:
Remote Monitoring
ICTechnology Experts remotely monitor your Windows computer, or Mac for necessary updates, system issues that may arise, programs that crash, and changes.
Remote Management
When an issue arises ICTechnology will be in contact with you to let you know the best course of action in order to ensure your computer is working its best. And in the event that we cannot fix the system over the phone an ICTechnology Expert will remotely control your computer, with your permission, to get it fixed.
Computer Support
Your twelve month contract comes with one (1) hour of expert support. This included support may be used for Remote Management fixes, questions by email or phone (during normal business hours), system support and setup issues, and more.
Anti-virus & Anti-malware
Your computer is protected by industry leading software that alerts and destroys viruses and malware often before you even know there is an issue. Plus the software is remotely monitored by ICTechnology Experts in case more support is necessary.
SECURE SENIORS ONLINE
Standard Computer Support(12 Month Contract)
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Remote Computer Monitoring
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Remote Computer Management
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Remote Computer Support
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Computer Support via Email/Phone
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1 Hour of IT Support*
Price is subject to applicable taxes
SECURE SENIORS PLUS
Computer Support PLUS Cybersecurity(12 Month Contract)
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Remote Computer Monitoring
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Remote Computer Management
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Remote Computer Support
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1 Hour of IT Support*
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Monitored Anti-Virus Software
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Monitored Anti-Malware Software
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Computer Support via Email/Phone
Price is subject to applicable taxes
ICTechnology triages all Secure Seniors support requests, and responds in order of magnitude.
Support by telephone is available during office hours Monday to Friday from 9am to 3pm.
Support by email, or contact form is available 24/7 with responses triaged by severity.
Additional remote support hours available, upon request, at the 40% Discount Senior’s rate of $75/hr.